COMMUNITY MANAGER ROADMAP

You’ll receive a structured development roadmap that outlines skills, timelines, courses, and practical tasks. Follow the steps and reach the level employers require.

Understand the tech industry, its players, and your role in engaging their communities.
Get clarity on the responsibilities, KPIs, and tools used by Community Managers.
Learn the different formats and goals of tech communities.
Understand how to create engagement plans, tone guidelines, and user journeys.
Know where communities reside and how to tailor messages for each platform.
Keeps the community alive and valuable with regular, relevant content.
Maintain healthy and inclusive community spaces — especially important in tech forums.
Events are vital for energizing the community and connecting members to each other and the brand.
Helps you prove ROI and refine your approach.
Community Managers are the voice of the brand and the ear of the user — soft skills are core.
Automate workflows, organize campaigns, and manage feedback and reporting effectively.
Know how to translate user feedback into insights for product, support, and marketing teams.
Community sits at the intersection — cross-team alignment is key.
Helps plan and maintain consistency across communication channels.
A cohesive tone and culture retain users and boost brand loyalty.
Be prepared to handle online disputes, harassment, or backlash appropriately and professionally.
Ensures inclusive practices that build safe, welcoming, and supportive spaces.
Learn what makes great communities by studying successful ones.
Item description
Stand out in interviews by showing you understand the value of community work and how to execute it.
Community platforms, behaviors, and expectations are constantly evolving — stay up to date.